Frequently Asked Questions

„Moderner Pfingstrosen-Bogen als Wandtattoo im Kinderzimmer, 150cm hoher floraler Arch in edlem Altrosa, Interior Trend Wandgestaltung in Aquarell-Optik, matte Textil-Haptik, PVC-frei.

Here you will find answers to the most frequently asked questions.

And if something remains unanswered: We are always here for you.

Frequently Asked Questions
What are the return conditions?

Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution together with you.
Are the wall stickers really PVC-free?
Yes! All Nilso wall stickers are made without PVC. It is important to us that our products are child-friendly and as environmentally conscious as possible.
Are the stickers suitable for children's rooms?
Absolut. Our designs are specifically developed for children's rooms and are made from materials suitable for living spaces.
Where are the Nilso products manufactured?
Our products are produced with great attention to detail in Europe.
What themes are there?
At Nilso, you will find many different designs – for example, animals, rainbows, stars, vehicles, or fantasy worlds for little adventurers.
Application & Installation
On which walls do the stickers hold?
Our wall stickers adhere best tosmooth, clean, and dry walls, for example on painted walls, doors, or furniture.
Can I remove the wall stickers again?
Yes. The stickers can usually be removed without residue when they are carefully peeled off.
Can I use the stickers multiple times?
Yes, our wall stickers are reusable multiple times. Please note that the adhesive strength naturally decreases a bit after being repositioned several times.
Do I need to pay attention to anything when attaching it?
The wall should be clean, dry, and grease-free. Freshly painted walls should dry for at least 2–3 weeks before you apply the sticker.
Do I need tools for installation?
No. The stickers aresuper easy to apply– just peel and stick.

Returns & Support
How long does the delivery take?
The delivery time is usually 3–10 business days, depending on your location.
Which countries does Nilso deliver to?
We currently deliver to several European countries. You can find the exact shipping countries in our shipping information in the shop.
What are the shipping costs?
The shipping costs depend on the delivery country and will be displayed to you at the checkout.
Can I change my order afterwards?

If your order has not yet been shipped, please contact us as soon as possible – we will try to help you.
How can I track my order?
As soon as your package has been shipped, you will receive a shipping confirmation with tracking link.
Order & Shipping
Can I return my order?
Yes, you can return your order within the statutory withdrawal period (14 days), provided the goods are unused.
What should I do if a product arrives damaged?
Please contact us with a photo of the product – we will quickly find a solution.
How can I reach customer service?
You can easily reach us via email through our contact form on the website.
Can I send you design requests?
We are always happy to receive new ideas and inspirations from the community.
Why should I choose Nilso?
Because we combine lovingly designed wall stickers, PVC-free materials, and easy application – perfect for a beautiful and cozy children's room.

Do you have any further questions?

If you can't find an answer here, just write to us. We'll help you quickly and easily.